Go beyond Delighted. Switch to SurveyMonkey.
Need to migrate from Delighted without paying the Qualtrics tax? Upgrade your CX program, not your complexity, with SurveyMonkey, the world’s most popular survey platform.
When other platforms fell short, these brands turned to SurveyMonkey
Why teams choose
SurveyMonkey over Delighted
Affordable, customizable surveys and excellent customer support
"Good platform and affordable alternative to Typeform. The drag-and-drop builder and pre-built templates save so much time. The UI interface is diverse and offers robust customization options. To top it all off, they have excellent customer support. Oh, and did I tell you that it's super affordable compared to competition?”
Verified G2 user | Retail
SurveyMonkey is the superior survey tool
"It's extremely intuitive and user-friendly. I've used Qualtrics and other survey tools that are clunky, but SurveyMonkey is seamless. Their built-in templates are another feature that I love, as they provide a great starting point for building out surveys."
Verified G2 user | Information Technology and Services
Get up and running fast
Launch in minutes with our AI-powered survey builder, customer experience templates, and effortless import tools.
Go beyond basic feedback
SurveyMonkey outpaces Delighted—offering all kinds of CX research programs, not just one-off NPS surveys, with richer analytics, and seamlessly integrated with your tech stack.
Flexible plans that grow with you
Whether you’re solo, a small team, or a full enterprise, our affordable plans scale to fit your needs as your business evolves.
SurveyMonkey vs. Qualtrics for Delighted users
| Feature | SurveyMonkey Enterprise | Qualtrics XM for CX |
| Time to Value | Days Most users go live in less than 1 day. | Months Often requires multi-month ramps and heavy implementation. |
| Usability | Self-serve 20K+ G2 users rate it as more intuitive than Qualtrics. | Specialist-heavy Often requires dedicated admins or IT to build surveys. |
| Pricing Model | Transparent & Predictable No interaction-based "credit traps". | Complex Usage-based credit system and renewal shocks are common. |
| Customer Satisfaction | Rated 100 on G2 Top-rated G2 Enterprise Satisfaction score. | Rated 60 on G2 Reflects frustration with complexity and cost. |
| Functionality | Right-sized 95% of Qualtrics features with 100% usability. | Overbuilt Heavy on "unused complexity" for standard CX needs. |
| Migration from Delighted | Seamless AI-assisted copy-and-paste survey import. | Manual Rebuild High-friction transition to a new ecosystem. |
Data collected in April 2026.
Notice an error in our comparison data? Please let us know.
SurveyMonkey is ranked #1 on G2 for online forms
14,000+ 5-STAR REVIEWS ON G2
See how SurveyMonkey stacks up against other Delighted alternatives
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Create better surveys and forms with our 500+ expert-written templates, powerful AI
features, 200+ popular integrations, automatic insights, and more.
Plans that fit you or your team
Basic
For anyone just getting started. Create unlimited surveys and collect 25 free responses on each survey.
Individuals
For individual users who need advanced tools and want to save with a flexible, feature-rich plan.
Teams
For growing teams who need great survey tools, branding controls, and real-time collaboration features.
Enterprise
For organizations that need secure access, admin tools, and powerful integrations at scale.