Employees aren’t quitting, they’re disengaging, and resentment is quietly eroding workplace culture. Join Eric Johnson, CEO of SurveyMonkey, as he unpacks insights from over 100 billion questions answered to reveal why employees stay despite growing frustration. He’ll share how even top companies miss the mark on employee listening and the proven strategies managers can use to turn resentment into renewed engagement at this session aired during The Modern Manager's Summit.

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SurveyMonkey can help you do your job better. Discover how to make a bigger impact with winning strategies, products, experiences, and more.

A man and woman looking at an article on their laptop, and writing information on sticky notes

Explore 5 business trends shaping 2027, based on millions of SurveyMonkey surveys, from AI and workforce shifts to customer experience.

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See how AI agents differ from chatbots at each stage of a survey project, from writing the brief to analyzing the results.

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Learn how to run a customer needs analysis that turns interviews and survey data into a ranked list of opportunities your team can act on.