Build a survey creation and analysis team with SurveyMonkey
Share the workload, maximize team expertise, and easily act on insights with a survey platform built for scale and efficiency.
Build your ideal team: common roles and responsibilities
Survey team leader
You're the primary admin and maintain a pulse on survey projects and ensure alignment with key business goals. You assign user roles and control how surveys are shared on the team. You have full access to create and share surveys.
Drive more marketing value
Provide your team deeper insights to drive growth and boost ROI. Share templates, logos, or other brand assets for easy collaboration.
Create experiences people love
Benchmark customer experience using Net Promoter Score (NPS®) and Customer Satisfaction Score (CSAT) programs to measure, analyze, and close gaps.
Lead your HR team
Empower your team to attract and retain talent, engage employees, and create a more productive workforce. Easily control who has access to sensitive survey feedback.
The specialist
Survey teams often include people with specialized knowledge—a marketing strategist, product manager, or HR manager, for example—who help the team get the right insights to make better decisions. They need flexibility to create and analyze surveys, or to provide crucial feedback during the survey creation process—capabilities a full-user seat provides. A full user can share surveys with people on or outside your team to promote collaboration.
Be a better marketer
Capture trends and feedback on your organization's brand, products, and campaigns and events.
Launch successful products
Get early product feedback and customer research before you launch new or improve existing products.
Improve the employee experience
Get insights to improve employee engagement and DEI, develop talent and drive employee growth.
The analyst
Marketing campaign managers, data analysts, HR analysts, and others responsible for turning survey data into insights need access to analyze survey results. Contributor seats are a cost-effective way to give them access to the analysis features they need.
Analyze campaign performance
Increase ROI on marketing campaigns and boost content marketing with fresh and engaging story angles backed by market data.
Understand key markets
Reach your target audience with the right message and products. Deliver actionable insights even when budgets and resources are limited.
Identify HR improvements
Collect, compile, and analyze HR data and metrics to inform recruiting and retention recommendations.
Trusted by 260K+ organizations worldwide
Integrate SurveyMonkey with your favorite team collaboration apps
Connect survey data with your existing workflows and enrich that data with additional insights.
Choose the plan that works for you
Get tips and tools to empower your team
Create a team survey
Customize our survey template, send it to your colleagues, and ask whether they need access to SurveyMonkey.
Collaborate better on surveys
Explore SurveyMonkey collaboration features to help your team get feedback to drive growth.
Get inspired by other teams
Learn best practices and read customer stories about using the SurveyMonkey platform.
Make the most of team seats
Get tips for filling and managing seats to maximize the impact of your SurveyMonkey team plan.
Discover more resources
Solutions for your role
SurveyMonkey can help you do your job better. Discover how to make a bigger impact with winning strategies, products, experiences, and more.
Travel survey questions: 40+ examples to improve guest and traveler feedback
Use these 40+ travel survey questions and templates to collect feedback, boost guest satisfaction, and improve every traveller’s experience.
When you need to ask follow-up questions
Follow-up questions are a great tool to gather more insightful, specific data from surveys. Here's how and when you need to ask follow up questions.
The pros and cons of survey prizes
Explore the pros and cons of offering survey prizes, assess whether you need them, and learn best practices for using survey incentives effectively.
Build your survey team
Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.