Customers form opinions on their interactions with your company—and their experience with your product. When the product meets or exceeds their expectations, customers are more likely to report satisfaction and continue using your product. On the other hand, if the product falls short, it can lead to disappointment that negatively impacts customer satisfaction and retention.
Our Product Satisfaction Survey Template is designed to help you learn if your product aligns with customer expectations and how it impacts customer satisfaction.
With this survey, you’ll uncover insights into the ease of use of your product, its ability to fulfill customer needs, and areas where enhancements may be necessary. Provide your Product Development team with data-backed insights that can improve the satisfaction of your product and create positive customer experiences.
We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.
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SurveyMonkey can help you do your job better. Discover how to make a bigger impact with winning strategies, products, experiences, and more.

Surveys are important in research because they offer a flexible and dependable method of gathering crucial data. Learn more today.

Learn NPS survey best practices to drive high response rates by improving survey processes.

It's hard to improve your customer satisfaction scores without respondents. Get SurveyMonkey's best actionable tips to improve your response rate.
