Product Satisfaction Survey Template
Customers form opinions on their interactions with your company—and their experience with your product. When the product meets or exceeds their expectations, customers are more likely to report satisfaction and continue using your product. On the other hand, if the product falls short, it can lead to disappointment that negatively impacts customer satisfaction and retention.
Our Product Satisfaction Survey Template is designed to help you learn if your product aligns with customer expectations and how it impacts customer satisfaction.
With this survey, you’ll uncover insights into the ease of use of your product, its ability to fulfill customer needs, and areas where enhancements may be necessary. Provide your Product Development team with data-backed insights that can improve the satisfaction of your product and create positive customer experiences.
Explore related templates
Explore which features support this survey template
We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.
Customizable survey experiences
Out-of-the-box themes, accessible color palettes, custom fonts, branding, and more.
Many ways to send your surveys
Collect survey responses via email, website, SMS, social media, QR codes, offline, and more.
Survey analysis, no training required
Automatic results summaries, filters, custom dashboards, crosstab reports, text analysis, & more.
Additional resources to help you launch successful survey projects
Success Stories
Read about our customers, explore webinars, and get guides on collecting feedback in your industry.
Blog
Get tips on how to create better surveys, hear the latest product news, or check out our research.
Help Center
Access tutorials on how features work, learn more about billing, and contact Customer Support.
Discover more resources
Customer satisfaction survey templates
Explore our customer satisfaction survey templates to rapidly collect data, identify pain points, and improve your customer experience.
C-suite secrets: Smart strategies for tough times
Hear from industry leaders on how they're facing current business challenges and driving impact
Voice of the cruiser: Hornblower's CX playbook
How to use feedback to create an impactful cx program
Inspired by you, powered by AI: A reimagined SurveyMonkey experience
Webinar about SurveyMonkey platform updates